Frequently Asked Questions
The Herald of Truth is a ministry focused on sharing the story of Jesus. We believe every person deserves to hear that message in their own language and in formats easily understood in that language.
We believe passionately in helping God’s church fulfilling their commission of “going and making” so that, once again, all folks in the world will know, and respond to, the story of Jesus.
Yes. We answer to the eldership of every congregation that financially supports our ministry.
We have found that the Church of Christ best models God’s Word.
Not everyone in our ministry has access to your information. Only those responsible for maintaining our database and those tasked with communicating our story will have the right of entry to your file.
You can request your information to be anonymous and we will honor your request.
The beginning of a long and joyous relationship!
Seriously, the answer depends on your gift. Normally, you will receive a gift receipt letter within 72 hours of your gift arriving in our office. At year-end, for gifts of totaling $250 or more you will receive your tax letter.
Your online donation is secure according to today’s compliance standards. The donation page is only accessible via SSL (https). In addition to being an online security best practice, we want you to feel confident with the security protocols we have in place.
Your online donation is made through our donor management system, Blackbaud RE NXT, a leader in donor management and donor payment security. They have validated compliance with the Payment Card Industry Data Security Standard (PCI DSS) and the Payment Application Data Security Standard (PA-DSS). Blackbaud offers both hosted and locally-installed payment solutions because all nonprofits operate differently. Alternatively, Blackbaud’s locally-installed payment solutions are PCI certified and compliant with PA-DSS.
The PCI DSS security requirements are endorsed by the PCI Security Standards Council, founded by a consortium of major credit card brands including Visa Inc., MasterCard Worldwide, American Express, Discover Financial Services, and JCB, to enhance credit and debit card data security.
Validated as a Level 1 Service Provider and Payment Gateway, Blackbaud has demonstrated compliance with 12 security requirements by thoroughly reviewing its IT environment and information security policies and procedures.
You can trust that only specific Herald of Truth staff have access to your information and NEVER have access to credit card numbers other than the last 4 digits for verification or update purposes.
We understand when this happens.
Simply contact our office (800.234.7995) and explain your concern. Once you are talking with our Donor Management Coordinator, Kay Talley, please understand you will be required to provide identification to verify we are talking with the right person.
Your gift information will be taken and we will enact our refund protocol in order to reverse your transaction. She will provide an estimate of the time necessary to complete the process and the refund will appear on your credit card statement or in your bank account.
Simply identify the person you want to honor, or remember, when you provide your donation.
Once your gift is processed, that individual, group or individual’s family, will receive an acknowledgement card announcing your kindness and love. You will receive a gift receipt letter confirming your gift was received and successfully processed.
The apostle Paul reminds us in his letter to the church in Philippi that there will come a time when “every knee will bow” before God (Phil. 2:10). So, we believe we have a biblical mandate to help as many as possible bow their knee as baptized believers in God’s mercy, love and redemption.
We believe our experience and wisdom can help your church if you are interested in sharing the story of Jesus (evangelism) with the people who live around you. We are blessed with insights to encourage your church in disciple-making (helping folks commit their lives, energies, resources and faith to Jesus).
Great question! Every dollar supports “the mission.” Each dollar provides success in sharing the story of Jesus in different ways.
Right now, we strive to conform with accepted giving standards like the BBB Wise Giving Alliance Standards for Charity Accountability. So 100 percent of your gift is designated for the mission of the Herald of Truth. Approximately 75 percent funds our programs, projects and events, while 25 percent offsets our support infrastructure through the office.
When considering how your gift is used remember that true indicators of a nonprofit organization’s performance is transparency, governance, leadership and results.
Hopefully, you will discover that we always stand accountable with answers about how your gifts are used. Your trust undergirds the success of every opportunity in sharing the story of Jesus.
We are responsive to your requests regarding communications about what happens because you are involved with our ministry.
So, if you elect to unsubscribe from our emails or be removed from our mailing list, the process is simple. To prevent any misunderstandings or ill intent by someone else, we ask you to submit your desires in writing. This also provides a proof of your wishes.
So, simply email our Director of Philanthropy, Tom Hagan, email@example.com, with your intentions and, hopefully why you are making this request. Then, you will receive a reply within 48 hours confirming the completion of your request. At this point, you will no longer receive communications from us.
Almost every non-profit organization and charity eagerly anticipates your willingness to give tangible items (i.e. furniture, clothes, books, etc) to help the folks who benefit from each organization. It’s important to remember that not every item is useful to every cause!
We will gladly accept in-kind donations of items that can benefit our combined efforts to share the story of Jesus. What are some of these items? Bibles. Study and reference material.
Other examples of in-kind gifts that benefit the Herald of Truth? Automobiles. Land. Homes.
What will we do with your in-kind gift? Well, with most donations of homes we can sell the residence for the best price in the market to use these funds for current and future programs and events. The same with your gift of land. Automobiles? Again, most will be sold for the benefit of sharing the story of Jesus to help us add new opportunities to reach more folks. It’s possible that your vehicle donation will result in meeting the transportation needs of our staff.
Please consult with your tax assistance provider about what in-kind donations are eligible for a tax donation and requires a donation receipt.
After a conversation with our Director of Philanthropy, Tom Hagan, to determine your goals and time-frame, you will receive a link to our online event kit for easy download (i.e. Herald of Truth logo, information page containing facts about our ministry, posters, “rules” explaining suggested event ideas and notes which events are prohibited.
We will provide support as you believe it is needed.
You are the backbone of what makes our efforts successful!
We are always looking for opportunities to help passionate people support our cause and share our ministry with those in their community.
You can expect to receive an email including a “volunteer” application. This begins the volunteer process. We want to help you use your talents and resources to be successful.
Don’t be surprised if we ask to share your volunteer story so others can know how they can help more folks know the story of Jesus because you cared enough to help.
All donors are incredible folks who step forward to help others enjoy the same saving relationship with God so many cherish. Monthly donors, however, are precious!
Your generosity provides the fuel that fires the programs and events that help others hear the story of Jesus. Thank you!